Terms & Conditions

1. Agreement to Terms

By accessing and using handi's platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials on handi's platform for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials
• use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• attempt to decompile or reverse engineer any software contained on the platform
• remove any copyright or other proprietary notations from the materials

3. Tool Rental Services & Intermediary Status

handi is strictly a third-party platform and intermediary that facilitates peer-to-peer tool rentals. We do not own, rent, or provide the tools listed. When a booking is accepted, the actual rental contract is formed directly and exclusively between the Tool Owner and the Renter. handi is not a party to this rental contract. As a platform user, you agree to:

• Provide accurate information about tools you list for rent
• Maintain tools in good working condition
• Return rented tools in the same condition as received
• Report any damage or issues immediately
• Comply with all local laws and regulations regarding tool usage

4. User Responsibilities

Users are responsible for their own safety and the safety of others when using rented tools. This includes:

• Having appropriate skills and knowledge to operate rented tools safely
• Following all manufacturer guidelines and safety instructions
• Using appropriate personal protective equipment
• Ensuring compliance with local building codes and regulations

5. Liability and Platform Protection

handi is a platform that connects tool owners with renters. Because we are not a party to the rental contract, handi does not inspect, test, or verify the tools listed, and we make no warranties—express or implied—regarding their safety, condition, or merchantability. We are not responsible for:

• Damage to property or injury resulting from tool use
• The condition, safety, or functionality of tools listed on our platform
• Disputes between users regarding rentals
• Loss or theft of tools during rental periods

Users are strongly encouraged to maintain appropriate personal protection for their activities.

6. Payment, Fees, and Chargebacks

handi charges a service fee for facilitating rentals. Payment terms include:

• Rental fees are determined by tool owners
• Service fees are clearly disclosed before booking
• Payments are processed securely through our platform
• Refunds are subject to our cancellation policy
• Chargebacks and Disputes: In the event of a renter initiated chargeback or payment dispute through Stripe or their bank, the Tool Owner holds the ultimate financial liability. Aptura Ltd reserves the explicit right to claw back, deduct, or withhold the disputed funds, along with any associated dispute fees, from the Owner's current or future platform payouts.

7. Damage Policy

To protect tool owners, handi operates a damage reporting process (Damage Policy version: damage-policy-v1):

• When you pay for a rental, your payment card is securely saved by our payment provider, Stripe. handi never stores your card details.
• By proceeding to payment you authorise handi to charge that saved card for damage costs approved under this policy, up to the item's value.
• Owners may report damage within 48 hours of a rental's verified return, with supporting evidence.
• Renters are notified immediately and have 72 hours to respond with their own account and evidence before any decision is made.
• Every report is reviewed by a member of the handi team; no charge is ever made automatically or without human review.
• If a damage charge is approved, the renter receives written notice of the approved amount and the card to be charged at least 24 hours before the charge is attempted.
• Recovered amounts are passed to the tool owner net of standard payment processing fees; handi takes no commission on damage recoveries.
• If you believe a decision is wrong, contact support and we will review it.

8. Indemnification

By using the platform, you agree to indemnify, defend, and hold harmless Aptura Ltd, its directors, officers, employees, and agents from any and all third-party claims, legal fees, damages, losses, or injuries resulting from your use of the platform, your negligence, your breach of these Terms, or the use, condition, or malfunction of any rented tool.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the platform, to understand our practices.

10. Termination

We may terminate or suspend your account and bar access to the platform immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us at: